One Subscription, Two TVs: How XtraView Works
XtraView lets you watch DSTV on more than one television in the same home, using one subscription rather than two. It is one of the things we are asked about most in Hout Bay, and it is also one of the most misunderstood. What you actually get You link two decoders to one account. Both […]
Why Weather Knocks Out DSTV Signal Around Hout Bay
Satellite television is a line of sight service. Your dish looks at a satellite roughly 36,000km above the equator, and anything that gets between the two weakens what arrives at your decoder. In the Hout Bay valley, salt air is the factor that shows up most often in our callouts. Rain fade is real, and […]
What to Check Before You Call About No Signal in Hout Bay
A “no signal” message is the most common reason people phone us in Hout Bay, and a fair share of those calls end without any work being needed. Before you book a callout, it is worth spending five minutes on the checks below. 1. Read the error code on screen DSTV decoders tell you more […]